Polski (Polish)
- New
Coverage: setup of 2 to 4 devices or 1 HA pair, plus implementation of up to 3 functional modules. Online video meetings with our expert, who will guide you through the entire setup process.
Onboarding Service Advanced
ONBOARDADV
Coverage: setup of 2 to 4 devices or 1 HA pair, plus implementation of up to 3 functional modules. Online video meetings with our expert, who will guide you through the entire setup process.
Availability
In stock
Delivery cost
Free shipping in the EU from €250
Shipping, duties and taxes apply outside the EU
Secure payments
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Device's MAC address
$478.80
Online video meetings with our expert, who guides you through the setup of 2 to 4 devices or an HA pair, plus up to 3 module points. Ideal for multi-device or high-availability deployments with more complex needs, such as LDAP / Active Directory, MFA for end users or your own SSL certificate. Recommended for organizations looking to accelerate implementation while ensuring critical features are configured according to best practices.
Base coverage performed for each device covered by the purchase:
✔ First-run device setup wizard, network parameters, NTP/time zone
✔ Administrator account setup, optional MFA
✔ Firmware version check and update
✔ SIM/modem checks: APN, PIN, registration, signal level
✔ Phonebook setup, CSV contact import
✔ Test SMS sent and received end-to-end
✔ Session notes, checklist, and knowledge-base links
Additionaly, up to 3 module points:
✔ 1 point: e.g. Email-to-SMS, API v2, integration plugin, automation, modem failover, MFA for end users
✔ 2 points: HA failover cluster, LDAP / Active Directory, SSL certificate, Network Monitoring
Important:
5 or more devices, HA across locations, more than 3 module points, a module outside the catalogue and SMPP to a carrier require the Enterprise / Custom service. Sessions (up to 1 hour each) must be used within 30 days of device delivery, or of purchase if you buy later.
- Service type
- Remote onboarding: online video meetings with our expert (Microsoft Teams), Sessions of up to 1 hour each
- Coverage period
- 30 days from confirmed device delivery, or from the purchase date if the service is bought later
- Applies to
- 2 to 4 devices or 1 HA pair at a single location, up to 3 module points
Warranty & Support Services
Each SMSEagle device is delivered with professional warranty protection and technical support, allowing you to choose the service level that best matches your operational needs and uptime requirements.
Standard Warranty & Technical Support (included)
The device includes 24 months of hardware warranty covering manufacturing defects, along with remote technical support, access to software updates and security releases, and professional assistance via the SMSEagle support portal and email.
Extended Warranty & Technical Support (optional)
Extend your protection to a total of 3 or 5 years. This option provides prolonged hardware warranty coverage and continued access to technical support services and software updates, ensuring long‑term reliability and predictable support costs.
Extended Plus Technical Support Services (optional)
Designed for mission‑critical environments where downtime must be minimized. This premium package includes:
- Extended hardware warranty to 5-years,
- Premium service of advanced hardware replacement within 48 business hours (replacement unit shipped before return of the defective device),
- Prepaid two‑way shipping,
- Priority technical support with premium SLA response times (2x faster).
Post‑Warranty Care Packs (optional)
Available in 1‑, 2‑, or 3‑year variants, Post‑Warranty Care Packs provide continued technical support and software updates after the hardware warranty has expired, helping you maintain secure and stable operation during extended device lifecycle.
Made in EU, Certified Worldwide.
Our devices & accesorries are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T.
Our clients say
Here's what our clients
speak about us:
The system ensures that whether it is a problem reported manually by line workers or automatically detected by Golem MES, we will immediately notify the right people.”
Ireneusz Rodak
Maitanance Engineer ASK Poland
“We’ve been using SMSEagle for more than two years,” says Pascal Muckensturm, “and it’s definitely helped our support teams to be more responsive when alerted. It’s also helped us streamline our alerting workflow and improve the overall control and security of the system”
Pascal Muckensturm
Information System Architect De Dietrich
“SMS is super-effective! Every day, we are more and more convinced of the benefits of using SMS in our business, and we see new applications for SMSEagle within the business.”
Tomas Polanco
Application & IT Analyst Belcorp
Fast delivery
Orders shipped within 1–3 business days.
Secure payments
Safe and encrypted payment options.
Easy return policy
Hassle-free return process.
Frequently asked questions:
Find answers to common questions about SMSEagle products, shipping orders, and more.
We ship orders within 1-3 business days from receiving your payment.
Orders and are shipped via UPS and DHL courier with global reach to almost every country in the world.
1) Within European Union, we ship with UPS Standard service to physical addresses (no PO Boxes).
2) To countries outside EU we ship with DHL Express Worldwide or UPS Express Saver service to physical addresses (no PO Boxes).
Packages are sent with drop-off with signature. Once an order is shipped a confirmation email along with your shipment carrier and tracking information is sent.
We will always ship your entire order in one shipment. If all or part of your order isn't available for immediate shipment, your whole order will wait until everything is available.
Boxes are amply sized and your items are well-protected. All shipments are insured.
Please fill in your billing address during checkout and your VAT rate will be adjusted accordingly.
Customers outside the EU or companies in the EU with a valid VAT-EU number are exempt from VAT. For companies in Poland or private persons, we add 23% VAT tax to the price at checkout.
Yes, we can issue a pro-forma invoice on your demand. If you would like to receive a pro-forma invoice let us know by sending us an email with your order number (or company data) to orders@smseagle.eu.
SMSEagle offers a 10% discount to nonprofits and charities that we verify.
Who can apply?
In general, organizations are eligible to receive a nonprofit discount if they are a nongovernmental organization recognized as a nonprofit or charitable entity. Public and nonprofit-private educational institutions are also eligible to receive the nonprofit discount.
How to apply?
Send us an email with a link to a page on your website describing your nongovernmental, nonprofit status.
If it's not extremely obvious on your website that you're a nonprofit, we may require you to email us additional proof of your nonprofit status. We accept any official documentation that supports your nonprofit status. For example, US customers can submit a 501(c)(3) document, while UK customers can submit their registered charity number.
If you would like to check your order history, navigate to My account > Order history and details. There you will find a complete history of your orders.
You can cancel your SMSEagle store order before it is shipped. Send us an email with order cancellation request and your order number to proceed with cancellation. Once the order is shipped it cannot be cancelled.
SMSEagle Team works hard to deliver you top quality products. However if you are not entirely satisfied with your purchase, we offer a 14-day money back guarantee. You can return SMSEagle product without any reason within 14 calendar days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it (applies only to non-consumers). Your item must be in the original packaging. You will be responsible for paying for your own shipping costs for returning the product.
How to return product?
1) Go to your order history: navigate to My account > Order history and details.
2) Choose the product, which you would like to return.
3) Provide an explanation for your RMA and click "Make an RMA slip".
4) Send the returned product to SMSEagle address (see page footer) no later than within 14 days from the agreement withdrawal date.
Or create a support ticket with a return request.
Once we receive your item, we will inspect it and notify you that we have received your returned product. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card, Paypal account or bank account (as in original method of payment) within 7 days after receiving the product. Shipping costs are refundable up to the cost of least expensive regular method of delivery offered by the Online Store.
The length of your SMSEagle product hardware warranty is the same if you purchased SMSEagle from the SMSEagle store or from one of our partners or resellers. The device comes in two warranty options:
1) Standard 24 month warranty period
2) Extended 36 month warranty period (optional choice during purchase)
3) Extended 60 month warranty period (optional choice during purchase)
SMSEagle devices are designed to work globally and support practically every mobile carrier available. To be absolutely sure about compatibility, you can:
1. Contact a local SMSEagle sales partner in your country for confirmation
2. Check the supported wavebands for your SMSEagle model and compare them to your carrier's bands (See wavebands/RF bands of your device model)
3. Test the device with a local SIM card (you may be able to borrow a unit from a local partner, or purchase and test it yourself; there's a 14-day return policy if it doesn't work for you)